維也納莊園施柏閣酒店-住客評論

Guest user（商務旅客） 2024-07-01
酒店位置非常好，市中心，旁邊地鐵站，步行附近景點都很方便。早餐很好，對比附近同價位的酒店，推薦點一個omelette，旁邊就是cafe central，也是環境很好，菜也還行。但是房間空調比較吵，電話是壞的，洗澡發現沐浴露是空的。所以對不起了，要扣分。
酒店回復：
Dear guest, thank you for your detailed review of your stay. It's great that you liked the location in the middle of Vienna's city center and that you liked the omelette at the breakfast buffet. We are of course very sorry that there were some problems in your room. Our housekeeping team always strives to provide a high level of service, so we would be very grateful for your feedback. We would be very happy to see you again. Kind regards, Elisabeth Perwanger, General Manager
Guest user（Couples） 2024-06-01
good location, hotel and rooms are a bit outdated, better for business trips.
酒店回復：
Dear Guest, thank you for your review about your stay at our hotel. Nice, you liked the location in the heart of Vienna. For your next stay, we recommend our Deluxe rooms with a size of 35m2 or our Suites with about 90m2. For families we also offer connected rooms, so we recommend to contact us before your next stay so we are able to offer you the different room categories for your needs. Thank you, Elisabeth Perwanger, General Manager
Guest user（Family） 2024-06-01
the location is great! the food is excellent. the hotel is a maximum of 4 stars, the rooms are dirty, all the corners and by the bed are dirty, the cleaning is terrible, I had to argue and count the days with the cleaning supervisor so that the bed linen was changed once in 6 nights (they have one every three days). lamps are streaked and stained. When checking in, there was someone else's map of the city with personal notes in the room. I won't be back again.
酒店回復：
Dear Ms. Milena, thank you for your review of your stay. We're glad you liked the location of our house and our menu. Unfortunately, our housekeeping service could not convince you, which we of course very much regret. We agree with you that our high standards of cleanliness must be maintained in all areas and we always strive to ensure this. Your feedback is therefore very important to us, because this is the only way to show us problems that can be improved. We would therefore be very happy to welcome you again to convince you of us! Kind regards, Elisabeth Perwanger, General Manager
Guest user（家庭旅游） 2024-06-01
超級棒的酒店，從前臺到餐廳的服務員都非常友好。酒店房間20平，乾凈整潔現代，很新。位置便利，出門走200m左右就是U3地鐵站，再多走4min可以到很多景點（Stephan教堂，黑死病紀念柱）。公交車地鐵都很方便，去任何地方都很簡單。周圍也很好逛，有奢侈品一條街哈哈哈很喜歡早餐，種類豐富，超級值得！
酒店回復：
Dear Guest, many thanks for your friendly comments on your stay at Steigenberger Hotel Herrenhof. We hope to welcome you again soon. Kind regards, Elisabeth Perwanger, General Manager
Guest user（Couples） 2024-02-01
the service was very good 'especially the receptionist zohir was kind and wanted to help. very varied and rich breakfast
酒店回復：
Dear Guest, thank you for your review about your stay at our hotel. Nice, that you liked our service and our front office agent. We hope to welcome you again soon. Kind regards, Elisabeth Perwanger, General Manager
Guest user（Travel with friends） 2023-12-01
Hope to visit again.
Guest user（Couples） 2023-10-01
Wery good breakfast
Guest user（Family） 2023-10-01
I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.
Guest user（Couples） 2023-10-01
The hotel is within Vienna’s old town. Surrounded by historic landmarks, as well as highly rated restaurants, cafes, and bars, and shopping malls/stores,pharmacies etc. Rooms are quite small for deluxe type and quite old for the price.
Guest user（Travel with friends） 2022-09-01
Excellent location within 5mins walk to Stephansplatz and St. Stephen's Cathedral, historic center of Vienna and more. Great shopping places as well!

維也納莊園施柏閣酒店

客戶評價 由實住客人提供的真實點評

Guest user（商務旅客） 2024-07-01

Guest user（Couples） 2024-06-01

Guest user（Family） 2024-06-01

Guest user（家庭旅游） 2024-06-01

Guest user（Couples） 2024-02-01

Guest user（Travel with friends） 2023-12-01

Guest user（Couples） 2023-10-01

Guest user（Family） 2023-10-01

Guest user（Couples） 2023-10-01

Guest user（Travel with friends） 2022-09-01

客戶評價由實住客人提供的真實點評